Return Policy

Last Updated: 06/11/2025

Thank you for shopping with Combo Offers BD 
We value your trust and aim to ensure your satisfaction with every purchase. Please read our Return & Replacement Policy carefully before placing an order.

1. Order Confirmation

After you place an order on our website, our representative will contact you by phone to confirm your order.
During this call, you may confirm or cancel your order as you prefer. Orders will only be processed after confirmation.

2. Product Checking Upon Delivery

After receiving your parcel, please check the product in front of the delivery person.
We strongly recommend that you record a video while unboxing/opening the parcel.

If you find any issue with the product (such as damage, missing item, or wrong product), please send the unboxing video to us immediately through our customer support channels.

Once verified, we will arrange to collect the parcel and send a replacement at no extra cost.

3. Return After Correct Product Received

If you received the exact product as shown and described on our website but still wish to return it,
you may return the parcel by covering the delivery cost yourself.

In such cases, replacement will be processed after we receive and verify the returned item.

4. Contact Us

If you have any questions or wish to initiate a return, please contact us:

5. Changes to This Policy

Combo Offers BD may update this Return Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.